CSS ActiveTech

CSS ActiveTech

24/7 Remote Monitoring Services

 

      Most people will become aware something is wrong with their computer at the very instant it happens,

which could be a little too late to avoid costly repairs and the loss of getting by without your computer.


How it works: 


  A small, non-intrusive program is loaded onto your system. It constantly
  monitors the essential areas of your computer system and reports directly to
  our dashboard, with problem details and a screen shot for our technicians to 
  investigate. With your  permission we will remotely connect to your system
  and attend to 
the  problem right away.  
  The monitoring includes such items as the Central Processing Unit (CPU),
  memory (RAM), storage devices, software update status, application crashes,
  Firewall status,
various operating system errors and more. It incorporates
  the “SMART” (Self Monitoring 
and Reporting Technology), reporting on Hard Disk
  Fragmentation and overall 
system health and performance level. 




CSS ActiveTech 24/7 Remote Monitoring System Plans



Some problems cannot be fixed remotely, customer  
will be advised the best course of action including
delivering  the computer to our office for repairs, if
a remote session cannot finalize the problem