CSS ActiveTech
24/7 Remote Monitoring Services
Most people will become aware something is wrong with their computer at the very instant it happens,
which could be a little too late to avoid costly repairs and the loss of getting by without your computer.
How it works:
A small, non-intrusive program is loaded onto your system. It constantly
monitors the essential areas of your computer system and reports directly to
our dashboard, with problem details and a screen shot for our technicians to
investigate. With your permission we will remotely connect to your system
and attend to the problem right away.
The monitoring includes such items as the Central Processing Unit (CPU),
memory (RAM), storage devices, software update status, application crashes,
Firewall status, various operating system errors and more. It incorporates
the “SMART” (Self Monitoring and Reporting Technology), reporting on Hard Disk
Fragmentation and overall system health and performance level.
CSS ActiveTech 24/7 Remote Monitoring System Plans
Some problems cannot be fixed remotely, customer
will be advised the best course of action including
delivering the computer to our office for repairs, if
a remote session cannot finalize the problem
